The Flag Company (“we,” “our,” “us”) values the trust you place in us and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase on our website — [www.theflagcompany.in] (“Site”).

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.

Commitment to Your Privacy

We at The Flag Company maintain the highest standards for secure transactions and customer data protection. We only collect information necessary to provide our services effectively, deliver your products safely, and enhance your shopping experience.

Please note: This policy may change periodically without prior notice. We encourage you to review it occasionally for updates.

Information We Collect

We collect personal and non-personal information to process orders, provide customer support, and improve our products and services.

Personal Information

This includes, but is not limited to:

• Name
• Billing and Shipping Address
• Phone Number
• Email Address
• Payment Method (processed securely via third-party payment gateways)
• Company/Organization Name (if applicable)

Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address, browser type, and operating system
• The pages you visit and time spent on each page
• Referring/exit URLs
• Device information and location (approximate)

This information is collected to analyze visitor trends, detect fraud, and improve user experience.

Payment Information

We do not collect or store any credit/debit card or banking information on our servers. All payments are processed securely through trusted third-party payment gateways, compliant with industry data protection standards (PCI-DSS).

Use of Collected Information

We use your personal information for the following purposes:

• To process and deliver your orders
• To verify your identity and prevent fraudulent activity
• To provide customer support and respond to inquiries
• To send order updates, invoices, and confirmations
• To improve our website, products, and services
• To share promotional offers, newsletters, or updates (only if you opt-in)

You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and personalize your experience.
Cookies help us:

• Recognize returning users
• Store cart items and preferences
• Analyze site traffic and performance

You can choose to disable cookies in your browser settings. However, some parts of the website may not function properly without them.

Data Sharing and Disclosure

We do not sell or rent your personal data to any third parties.
However, we may share limited information with:

• Courier and logistics partners(for delivery purposes)
• Payment gateway providers(for transaction processing)
• Customer support platforms or analytics tools(for service improvement)
• Legal authorities, if required under applicable laws or to protect our rights

All third-party partners are bound by confidentiality and data protection obligations.

Data Security

We employ advanced security measures to protect your information, including:

• SSL encryption for data transmission
• Secure servers and firewalls
• Restricted employee access to personal data

Despite our best efforts, no method of electronic transmission or storage is 100% secure. However, we continuously enhance our systems to maintain the highest level of data protection.

Your Rights and Choices

As a user, you have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Withdraw consent for data usage (subject to legal or contractual restrictions)

For any privacy-related requests, contact us at online1.flag@gmail.com.

Links to Other Websites

Our website may contain links to external websites. The Flag Company is not responsible for the privacy practices or content of these third-party sites. We encourage you to read their respective privacy policies before sharing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such data, it will be deleted immediately.

Business Transfers

In the event of a merger, acquisition, or restructuring, customer information may be transferred as part of the business assets. The new entity will remain bound by this Privacy Policy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

The Flag Company
101 Pooja Apartment, JVPD Scheme, Near IDFC Bank,Andheri West, Mumbai – 400049, Maharashtra, India.

Manufacturing Unit:
Jain Temple, Village Juchandra, Western Express Hwy,Near Lodha Dham, Vasai–Virar, Maharashtra – 401208.

Email: online1.flag@gmail.com
Phone: +91-9137670552
Support Hours: Monday – Saturday, 10:30 AM – 7:00 PM